My name is May, a Master's student at the Berkeley School of Information practicing qualitative methods and human centered ideation. In my prior life pursuing medicine, I wore multiple hats: a policy/strategy fellow at a Manifest MedEX; a medical scribe at UCSF; and the prior Chair of the Berkeley City Community Health Commission. Some of the skills I carry forward with me to my research include:
Zooming in and out of context to build holistic, systematic pictures.
Unraveling the whys and wherefores of our intentions and decision making process
Moderating stakeholder meetings while promoting alignment and synergy.
And my favorite — practicing the art of listening with perspective taking.
As a past founder of a student healthcare advocacy organization, I carry with me relentless passion and curiosity in understanding how we might empower and ideate for those whom we are trying to serve.
User journey map
Prototyping via Figma
How might Silicon Valley Bank resolve burnout, especially with the impacts of COVID and future economic developments?
Methods: Semi-structured interviews, affinity mapping, human-centered design ideation
Do the hate crimes against Asian Americans during Covid or the AAPI movements affect Chinese Americans’ sense of ethnic identity?